Knock Off Fragrances & Your Lampe Berger...

This morning I ruffled some feathers of a couple customers.  They were purchasing new Lampe Berger wicks for a wick that curiously stopped working.  I suggested that maybe it had aged from continued use (its recommended to change every year with frequent use).  Then as they were checking out, they discussed buying the oil down the street.  Hold up!  As I'm the only Lampe Berger dealer in the area, I asked what they were buying to put in the lampe?  It was a knock off and most likely the reason the wick stopped working.   I really tried to explain how important it is to use the right fuel with a catalytic lamp as this is way beyond a candle...unfortunately, they suggested I tried to sell them something that didn't work...and actually, I was being honest, no your Lampe Berger wick will not work with ABC fragrance.  Here's why:

• Lampe Berger uses a different alcohol than copy cats; competitors usually use Isopropyl Alcohol (the same stuff sold at drug stores) they can offer this at a bargain, but it has a completely different flash point and can ruin the wick or worse, cause a fire.
• Lampe Berger fragrances are tested for reliability.  I googled the company of the copy cat my customers were hot-footin' to get.  They do not sell lamps or wicks, just the fragrance.  That does not sound like they are very committed to their product line.
• Lampe Berger only releases maybe new 2-3 fragrances a year because they test them for 6-7 years to make sure they are free of any carcinogens.   Does your knock off boast this as well?

We want all our guests to understand and fully enjoy our products; if you have a Lampe Berger Catalytic Lamp (or perhaps have considered purchasing one), I'd love to help you find just the right selection of lamp and fragrance that you can confidently use in your home around your family.  
xoxo,
​Lisa

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